In a significant ruling, the Madhya Pradesh Consumer Disputes Redressal Commission has directed a local car dealership to compensate a customer for overcharging and causing mental distress. The consumer forum found the dealership guilty of inflating prices beyond the agreed amount, leading to undue stress for the buyer. The dealership has been ordered to refund the excess amount and pay additional compensation for the mental agony caused. This decision underscores the importance of consumer rights and fair business practices in the automotive industry.
